Email
Management
Are you overwhelmed by the flood of customer service emails?
XplodeMedia has the solution!
Our team specializes in handling your email customer service, relieving you of this time-consuming task.
With our expertise, we’ll Address customer inquiries promptly, providing personalized interactions to Increase customer satisfaction.
Don’t let email management drain your resources. Delegate it to XplodeMedia and experience the Difference in efficiency and professionalism.
Act now to streamline your operations and elevate your customer experience!
 |
Professional email handling on 365 days a year |
|
We can take over your entire email customer service within 24 hours |
|
Absence through sickness is a thing of the past – we always have several agents available |
|
We exclusively work with native speakers. Your customer will receive a correct answer in their native language |
|
Our employees are highly trained |
|
We offer full flexibly. Do you suddenly expect a strong increase in your mailbox? We will take care of this for you |
|
We additionally offer a variety of administrative tasks, such as invoicing refunds and new orders |
|
We work closely with you and you will always have a full insight into how we perform our tasks |
|
Through our backend you will receive an up-to-date overview of important tasks that you still need to complete |
Current client testimonials
"As a dropshipping entrepreneur with a focus on eco-friendly products, the customer service workload was overwhelming. XplodeMedia's expertise in managing customer relations has given me the freedom to expand my product range and grow my business."
Adel Caliscan
"Running four online stores specializing in vintage clothing was challenging, especially with customer service. Since XplodeMedia stepped in, I've been able to focus on sourcing unique pieces and growing my business."
Bram Verbeek
"My dropshipping business in electronic gadgets was struggling under the weight of customer inquiries. XplodeMedia has been a lifesaver, managing all interactions efficiently and giving me the chance to focus on market trends and product selection."
Kees Jenssen
"Owning multiple web shops in home décor, customer service was a constant drain. XplodeMedia has changed the game, allowing me to concentrate on design and business growth."
Elleke Vermolen
"As a retailer of high-end fashion items online, dealing with payment disputes was a nightmare. Since XplodeMedia took over, I’ve been able to concentrate on expanding my collection and customer base."
Miranda Biemans
"Running multiple online stores, I was constantly facing payment disputes. XplodeMedia’s efficient resolution methods have freed me to focus on business growth and product development."
Elsemiek Jansen
"As a dropshipping entrepreneur with a focus on eco-friendly products, the customer service workload was overwhelming. XplodeMedia's expertise in managing customer relations has given me the freedom to expand my product range and grow my business."
Adel Caliscan
"As the owner of a series of online specialty food shops, resolving payment disputes was a frequent hassle. XplodeMedia’s efficient management of these issues has allowed me to focus on sourcing quality products and expanding my business."
Femke Smits
"Managing my online health and wellness shops was challenging with the constant customer service demands. XplodeMedia stepped in and transformed this aspect, giving me the opportunity to focus on product innovation and market growth."
Niels Poskamp