Explosive Solutions For Your Business
Whether you are looking for occasional telephone calls, overflow during busy times or a full-fledged call center – we will give your inbound telephony a new dimension. We offer an unparalleled level of service by means of the latest techniques and highly trained agents. Call center 2.1!
Our project managers and supervisors have been carefully selected by us and are fully trained per project in order to represent the client in the best possible way.
Outsourcing your telephone services to XplodeMedia will bring you many advantages:
- We ensure optimal accessibility of your company
- We can answer and handle incoming calls for you 24/7
- Absence through sickness is a thing of the past – we always have several agents available
- We exclusively work with native speakers. Your customer will receive service in their native language
- Savings of up to 80%
- We offer full flexibly. Do you suddenly expect a sharp increase in telephone traffic? We will take care of this for you
- We operate with backup agents and can ensure to handle overflow as well
Current client testimonials
Xplodemedia has been providing customer service for our company in various countries to our full satisfaction for some time now. They only work with native speakers, so that our customers are perfectly served on the phone. We have fully switched from an in-house helpdesk to XplodeMedia.Robert Nielsen
We sell aftermarket car alarms in our webshop. XplodeMedia helps our customers when they have installation questions. This automatically gives us more time to focus on our core business. We are extremely pleased that XplodeMedia works with people who have an affinity with our products.Peter Veenekamp
As a weight coach I am often engaged in conversations with my clients. I cannot be disturbed by the phone ringing. Fortunately, an employee of XplodeMedia always picks up the phone quickly. I will then receive a message and a recording of the conversation through WhatsApp. Everything was so easy and arranged within 24 hours so they could start immediately.Manouk Bogers